PPC Live UK #8 | 26th October 2023
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Maximising PMAX to Acquire New Customers - José De Carvalho
Top Tips:
Quality of your first party data is crucial
Determining how much you are willing to invest in acquiring a customer is a critical function.
By understanding CAC and LTV in conjunction, you can determine how much you can afford to spend on acquiring a new customer
CAC and LTV help you assess the long-term profitability of your customer acquisition efforts.
By monitoring LTV alongside CAC, you can identify early signs of customer churn.
Thinking beyond ROAS - Nadia Mursal
Top Tips:
25% of of digital spend is wasted on ineffective digital tactics alone
Focusing only on ROAS doesn’t take into account key trading dependencies such as returns, margins
Calculating LTV-based ROAS - which takes into account both your ad spend and your customer LTV - allows you to get a full picture of your marketing efforts
ROAS is great for short-term performance analysis. But to really understand the long-term value of your marketing efforts, you need to look beyond ROAS.
Ensure you have considered other key trading dependencies such as margin, returns etc
Retail Media Networks Amplifying the Digital Shelf - Ashley Royalty
Top tips:
2 out of 3 of online product searches start on retailer sites
Generally speaking, retail media is advertising within retailer sites and apps – usually by brands that directly sell products with retailers, though this is not always the case
Think of sponsored product ads as a way of amplifying your organic retailer listings “eye level / buy level”
Breaking campaign out by retailer distribution, product collection & SKU will help maximize SOV across top performers and improve conversion volume.
Looking through the black box of Google Ads and finding Growth - Ashley Fletcher
Top tips:
Remarket to the appropriate Asset Group and same message/journey (PMax)
Run scripts regularly (think Search Query report) and manage negatives
Google Ads have given back control through asset group level reporting brand segregation
PPC Live UK #8
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